Accentuating the Positive: Overcoming the Complexities of Stigma Through Thoughtful Product Design & More-Effective Person-Centered Communication
Brian Taylor, AuD, Niels Søgaard Jensen, MSc
Audiology Online, June 17, 2024
Stigma is pernicious and insidious; it rears its ugly head throughout the patient journey. From resistance to getting a hearing test to consistently wearing hearing aids, stigma is a major obstacle inhibiting help seeking, hearing aid acquisition and daily use of them. The objective of this article is threefold: 1.) to review the characteristics of the stigma associated with hearing loss, 2.) through a literature review, assess the effect stigma has on attitudes and behaviors of persons with hearing loss, and 3.) discuss the roles of the hearing aid manufacturer and the clinician in addressing stigma and how consequences of stigma can be more effectively addressed and overcome.
By working together, innovating the form factor design and functionality of hearing aids and through better, more positive messaging, we can put a dent in the damaging effects that stigma has on the quality of life of middle-age and older adults. All of us play a role in accentuating the positive experiences of wearing hearing aids and eliminating the negative effects of stigma. By sticking to the principles set forth in this article, neither persons with hearing loss nor hearing care professionals will get caught in between perpetuating negative stereotypes of age-related hearing loss and positively affirming all the ways to overcome it.
